wildernessLectures
Terms & Conditions
The information published on this site is offered in good faith and is correct at the time of publishing. Wilderness Lectures is governed by English law.
Information for our audience
Descriptions of lecture contents and speaker's biographical information are provided by each speaker. Wilderness Lectures is unable to offer any guarantee of the accuracy of this information.
The Wilderness Lectures' website offers the definitive programme and may vary from that previously advertised.
Changes to the programme and refunds
Due to circumstances beyond our control, it may be necessary to change the programme from that previously advertised, at short notice. Occasionally speakers have to withdraw from our programme due to personal circumstances.
- In such an event, we will endeavour to replace the speaker with another interesting speaker. We will try to ensure that the subject is similar but cannot guarantee that this will be the case. We will announce any change by email and on our website at the earliest opportunity.
- Where this is not satisfactory to a member of the audience, refunds for e-tickets will be available through Eventbrite until the day preceding the lecture. These will be subject to any charge levied by Eventbrite.
- Paper tickets for Peter Habeler will be refunded on receipt of the returned tickets. We will refund these tickets by post at the advertised advance rate, less an administrative charge of £1.20 (to cover 50p postage and a 70p admin charge) or .70p if we are provided with a stamped addressed envelope. Alternatively, we can make refunds by bank transfer if you provide your account number, sort code and account name, ensuring that the name exactly matches the details on your account, otherwise our bank may reject the transfer. Please also include an email or phone number in case we have a problem. We will make a .70p admin charge for such transfers.
- Requests for Peter Habeler ticket refunds should be directed to Wilderness Lectures, 5 Cliftonwood Crescent, Bristol, BS8 4TU, not to Stanfords.
Lectures normally start at 19.30 hrs. Individuals not taking their seats by 19.25 hrs may find that their seats have been reallocated and that no seat is available. In such circumstances Wilderness Lectures may, at the organisers' discretion, refund the ticket cost at the advanced ticket rate.
We regret that we will not be able to refund or exchange tickets in the event that inclement weather makes it difficult or impossible for a ticket holder to attend an event.
We regret that we will not be able to refund or exchange tickets in the event that we are compelled to cancel an event entirely due to circumstances beyond our control. This would include war, terrorist activity or health advice from Government agencies etc. In such circumstances we will endeavour to agree a postponement of the event and honour tickets at that new date.
Lost property
Wilderness Lectures cannot be held responsible for the loss of, or damage to, any personal property or effects.
Refusal of entry
Wilderness Lectures reserves the right to refuse entry.
Season tickets
When available, season tickets are priced to provide a discount that is additional to our advance purchase discount. Please note that we do NOT provide refunds on season tickets if you are unable to attend an individual lecture.
Data and privacy
Wilderness Lectures contact: 5 Cliftonwood Crescent, Bristol, BS8 4TU or via the contact page on our website.
Wilderness Lectures is registered as a data processor under the terms of the Data Protection Act 1999. Reg. No. PZ8134478
We use the information provided via ticket purchase to compile our mailing lists which we use to keep you informed by email of our programme of events or any changes. The provision of your personal details indicates that this you are happy for this to be the case and we will add you to our email list.
We will not release contact information to any other organisations unless required to do so by law.
We will keep your details on our mailing list unless you instruct us to remove them by annotating a ticket accordingly or by notifying us by email, our website contact page or in writing. You are able to remove yourself from our email contacts system at any time by clicking the unsubscribe link at the bottom of any emails you receive from us.
Your details will be automatically removed from our contacts list if we have not recorded a ticket purchase for 3 years.
Our email facility is run by MailChimp.com
We try to keep our mailing list up to date. Please assist us by advising us of any email address change, using the reverse of a door sale paper ticket if appropriate, or by contacting us directly. If you wish to remove your email but remain on our hard-copy mailing list, or vice versa, please let us know. You can contact us directly by email via our website contact page or in writing to the address above
Payment
Advance tickets will be sold online. Automatic refunds will normally be made providing they are claimed up to 7 days from the event. Ticketing fees charged by the online sales platform will not be refunded.
We are able to accept payment at the door by cash, cheque or credit/debit card.
We reserve the right to decline cheques made payable for sums of less than £10.
We will charge the full price for tickets held on the door unless payment has been received in advance.
We may occasionally sell tickets through third parties. If so, such organisations are permitted only to sell tickets at the advertised prices. They may or may not take payment by credit or debit card at their discretion.
Health and safety
We operate under the health and safety regulations of the owners of our venues. Please observe onsite parking restrictions. Our venue details page will offer advice on parking arrangements.
When entering the venue, please note the positions of the emergency exits.
Smoking is never permitted in the theatres, the consumption of food or drink is at the discretion of each venue operator, please observe their instructions.
Please sit only in the seats provided. Do not obstruct walkways with bags or other objects.
Acceptance
Purchase of a ticket represents acceptance of these terms and conditions.
Wilderness Award
The terms and conditions of this Award are also detailed in the application guidelines published on this website.
The individual who signs the application will be legally responsible for meeting our terms and conditions.
In return for the Award, the successful applicant must agree to deliver a lecture in Bristol, as part of a Wilderness Lectures series at a time to be agreed, within the timeframe set out on the application form. No fee or expenses will be payable for this event.
This lecture will be given with slides and or video and will last between 75 and 90 minutes, plus questions and answers.
It is a condition of the Award that our grant be acknowledged on any expedition website and in any reports that are produced as a result of the trip
The decision of the Wilderness Lectures Partners regarding any application is final and no correspondence will be entered into.
Submission of an entry represents acceptance of our Award terms and conditions.
Information for speakers and potential speakers
We are always interested in approaches from interesting speakers. If you think you have something to offer us, please contact us using the contact form on our website.
If we want you to appear in our series, we will contact you and discuss possible subjects, dates and fees/expenses. We will agree these with you. We will then write to you, confirming the arrangements we have made and our agreement for fees/expenses.
We will ask you to let us know your requirements for audio-visual equipment and we will provide the necessary equipment on the night. We will arrange accommodation for you overnight if this is necessary.
We will ask you to provide a short biography for inclusion in both our brochure and on our website, together with a short summary of your intended lecture. Please explore our site to see examples so that you know what is appropriate. We will also ask you to provide one portrait photograph and one other photograph of yourself 'in action'. Digital images are preferred although we are able to scan photographs or slides. If you send the latter, please ensure that they are suitably packaged and insured - we are not able to accept responsibility for material that is posted to us. We will return them to you by standard post or by Post Office Special Delivery if you ask us to do so.
Shortly before the event, we will contact you as a courtesy, to ensure that you are happy with the arrangements and that we have correctly understood your equipment and accommodation requirements.
We understand that very occasionally things happen, and speakers are unable to attend. In the event that you are due to appear in our series and are unable to do, so we must ask you to let us know as soon as possible. Given sufficient notice, we are normally able to provide our audience with an alternative speaker. However, if you cancel with minimal notice (48 hours or less) or fail to attend the scheduled event, we reserve the right to ask you for compensation to cover our losses. This claim will comprise our fixed costs (venue hire, a proportion of marketing overhead etc), an element for the time and expense of notifying our audience, and an element for loss of profit. The latter will be based on the value of tickets sold, less our fixed costs and agreed speaker fees. In the event that we are unable to reach an amicable agreement for compensation, we reserve the right to take legal action.
Any arrangement with you is made on the condition that you do not accept any other invitations to speak within a 20-mile radius of the venue in advance of the date we agree with you, unless you have notified us of such an event prior to reaching agreement with us. We insist on this to ensure that our potential audience is not reduced in order to protect the costs we will have invested in staging the event for you. Should you breach this condition we reserve the right to reduce the fee that we had previously agreed with you by 50%.
Acceptance of a speaker booking represents acceptance of these terms and conditions.